Can I use NDIS funding for Tubely?

If your NDIS funding is self-managed or plan-managed, you may be able to claim Tubely where it supports your disability-related needs, such as coordinating tube feeding safely across family, support workers, school and respite.

Whether it can be claimed depends on your plan and your goals; we can't promise it will be approved, so talk to your plan manager or support coordinator first. Tubely can't be paid for from NDIA-managed funding.

How to claim

  1. Subscribe in the Tubely app. Apple will email you a receipt; this is your tax invoice.
  2. Email support@tubely.com.au and we'll send you a Tubely subscription statement (not a tax invoice). It shows our business name, ABN, your billing period and a description of the support.
  3. Claim it back:
    • Self-managed: claim through the my NDIS app or portal, and keep your Apple receipt and Tubely statement for 5 years.
    • Plan-managed: send your Apple receipt and Tubely statement to your plan manager and ask for a reimbursement.

Tips for a stronger claim

  • Claims are stronger when your plan goals mention things like safe tube feeding, managing your care team, or supporting your carers.
  • Ask your dietitian, OT or support coordinator to mention Tubely in their report if it's part of how your care is managed.
  • Download our support letter for your plan manager
Download support letter (PDF)

What Tubely is (and isn't)

Tubely is a care coordination tool. It keeps the feeding plan, medications, daily logs and handovers in one place for everyone in your care team. It isn't a medical device and doesn't give medical advice.

Questions?

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